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Cloud backup requires a personal Microsoft account and for iOS devices also an iCloud account.

Well, before you turn that old phone in, hang on to it, as it will make life easier to transition to using Microsoft Authenticator on the new phone.įirst, from the old phone, make sure cloud backup is turned on. What happens to all those accounts set up in Microsoft Authenticator on the old phone? How do you transfer them to the new phone? Before the new phone transition… Then your carrier offers you a great new deal on a new phone that you can’t pass up. It doesn’t keep a charge like it used to. So, now we can assume you have MFA set up for yourself and your end users and they are using the Microsoft Authenticator app as their default secondary form of authentication. However, that once shiny and new cell phone is looking old and tired. I’ve written previous blogs on why you need MFA enabled on your accounts and an update to the user experience from Microsoft.